You Changed My Life

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You Changed My Life

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Small, subtle, low-cost healthcare interventions - a thank-you note; consistent expressions of kindness; discussions about common interests, in other words, connecting - matter greatly to people's health and expectations of care.

Tags Low-cost, Low-tech, Innovation

Start date June 2009


Publication http://www.longwoods.com/product.php?productid=20918&page=1


People Carlos Rizo, Neil Seeman


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