Edit Activity: Participatory storytelling online - Innovation Cell publishes new research showing the power of participatory storytelling online
You have to
to edit pages.
Measuring patient satisfaction is an important quality improvement technique. The World Wide Web offers new approaches to understanding patient satisfaction and stories about healthcare encounters. In this paper, we suggest that there is a wealth of patients' stories being told online, in real-time, on social networking and on social rating Web sites. This patient-generated, publicly available information can complement existing patient satisfaction data and can provide insights into patients' values, perspectives and expectations - and can suggest ways to improve the patient's experience along the continuum of care.
Limited to 250 characters.
This is a minor edit
Watch this page
Retrieved from "
What links here
This page was last modified on 8 May 2010, at 19:20.
This page has been accessed 14,774 times.